Could the fact that a temperature probe is connected to the UPS have any connection to this issue? I increased the timeout from 30 seconds to 60 seconds (the max). Problems may occur if you repeatedly cancel communications. Extremely annoying and not likely to shut down gracefully in the event of an outage... http://crimsonskysoftware.com/ups-worldship/ups-worldship-communication-error.html
Try to retransmit yourshipment information to UPS. The links are all dead BTW. 0 LVL 2 Overall: Level 2 Message Author Comment by:bleujaegel2007-01-30 I contact tech support again and went through all the troubleshooting steps with the If you are installing or upgrading PowerChute Business Edition with no UPS attached, and you are asked to manually choose either a DB9 or an RJ45 port: choose the DB9 port. Direct Access or network problems.
I eventually had the UPS replaced, but am still getting the vetoed power event error. Note: If you wish to change from a USB port to a serial port, you must re-install the PowerChute Business Edition Agent. Start a New Discussion New to the community? I was getting the lost communications errors periodically, but more disconcerting was a vetoed power Go to Solution 7 Comments LVL 4 Overall: Level 4 Hardware 1 Message Accepted Solution
you wish to utilize Windows Native Shutdown instead, please review the Knowledge Base documents I have included the links to below. Ensure that the USB cable connected to the UPS is the last cable in the chain (downstream). When you select a shipment group, the status bar at the bottom of the window shows whether the shipment data for that group was successfully transmitted to UPS (Data Sent or Error 53610 Worldship If this occurs while the UPS is on battery, it can result on an unexpected graceful shutdown (depending on how the software is configured).
On the second day, WorldShip displays a message alerting you to send your shipment data. Ups Worldship End Of Day Greyed Out Select Communications, and then select UPS communications. Also had the Communication with Device has failed error.Edit: This is what I just saw when I logged on to that server. In the UI, Was this helpful?
Anyone heard of this? 0 Question by:bleujaegel Facebook Twitter LinkedIn Google LVL 4 Best Solution byfitpc This isn't directly related, but it may help. Make sure that PowerChute Business Edition is configured to use the correct communication port: In the PowerChute Business Edition Console, select Status, then double-click the UPS with Unknown status. Ups Worldship Error 53610 Other UPS Sites: Select a website UPS Capital UPS Compass UPS CONNECT Customer Solutions UPS Express Critical UPS Investor Relations UPS i-parcel UPS Jobs Longitudes UPS Mail Innovations UPS Supply Chain Ups Worldship Error 5001 Reply Christian New Member Christian 3/3/2008 4:19 PM (in response to Brent) Hi Mad Dog, Okay, I gave that a shot.
About Advertising Privacy Terms Help Sitemap × Join millions of IT pros like you Log in to Spiceworks Reset community password Agree to Terms of Service Connect with Or Sign up You should see a driver called American Power Conversion USB UPS. I might have been a little too fast there. KBase FA159743 discuses how to switch drivers. Ups Worldship Error 31610
Thanks. 0 Pure Capsaicin OP Scott Alan Miller Jan 30, 2014 at 4:43 UTC Niagara Technology Group (NTG) is an IT service provider. Covered by US Patent. One is a W2k3 SBS, the other is a W2k3 standard. But some servers will be used to monitor the iLO via CLI option.
Having experienced this, I checked the System Event Log for events coinciding with the error (3000) you are experiencing in the Application Events Log and in every instance the system (desktop) Ups Worldship Httpcomm Error 31610 Reply Emanuele New Member Emanuele 3/5/2008 10:08 AM (in response to Christian) Hi, i have the same problem here, only difference is about the connect cable is not USB but Serial.. ReadyNAS FrontView does show a UPS error but the page where SNMP is configured does not show any issue - it continues to show that SNMP is selected and the IP
Start Here JP.This topic has been closed to new posts due to inactivity. Resolution You can download the most recent AP9630/AP9631 firmware here. I changed the network setting mentioned above to 60 however from looking in the log the time of the re-established connection after the communications failure was only 10 seconds and it It regularly reports "Communication failure" and after a while "communication restored".
Remove all communications cables 4. Suggested Solutions Title # Comments Views Activity What are your thoughts on this build? Join our community for more solutions or to ask questions. these resets the UPS circuitry so hopefully can alleviate any comm issues. 1.
In either case (equipment problems or canceled communications), you can only process three business days' worth of shipments without successfully transmitting theshipment information to UPS. Yes No Yes No What can we do to improve the information ? ... In any of the above problems occur at your location, you can only process three business days’ worth of shipments without transmitting to UPS successfully before you must fix the problem. Join the community of 500,000 technology professionals and ask your questions.
It would be my pleasure to ensure that your issue is quickly resolved! 0 LVL 2 Overall: Level 2 Message Author Comment by:bleujaegel2007-01-19 I opened a ticket with APC. All rights reserved. Please refer to the table below. Canceled or otherwise interrupted End of Day processing.
Our UPS is an 5PX2200 with and EBM attached. Loading ... Consult your computer documentation for details on how to enable the USB Port.